Everything you need before you apply
The steps, the documents, your responsibilities as a borrower, and what happens if a payment is missed — set out plainly.
The application process
Contact our office to begin your application. Here is exactly what follows.
Contact our office to begin your application
Call us, message us on WhatsApp, or visit us in Adoagyiri, Nkawkaw.
Provide the identification and supporting documents requested
We will tell you exactly which documents apply to your product and circumstances.
Our team reviews the application and assesses ability to repay
Assessment is based on the information you provide and applicable lending criteria.
Approval is granted if the application meets requirements
Approval is subject to applicable terms. The approved amount may differ from the amount requested.
Review and sign the loan agreement and repayment schedule
Take the time to read it. Ask us about anything that is not clear before you sign.
The approved loan is disbursed
Once requirements are completed, disbursement follows the agreed arrangement.
Make repayments according to the agreed schedule
Keep to your schedule, and contact us early if your circumstances change.
Loan requirements
Depending on the loan product and your circumstances, you may be asked to provide:
- Full name and date of birth
- Valid identification
- Residential address and telephone number
- Occupation, employer or business details
- Income information
- Loan amount requested and purpose
- Repayment information
- Guarantor information where applicable
- Any other supporting documents requested during assessment
Responsible borrowing
Before accepting a loan, make sure you understand each of the following:
- The amount borrowed
- The interest that applies
- Any applicable fees or charges
- The repayment amount
- The repayment frequency
- The repayment period
- The consequences of late or missed payments
- The responsibilities of any guarantor
Guarantors
Where a guarantor is required, the guarantor must understand the obligations associated with guaranteeing the loan. A guarantor may be required to:
- Provide valid identification
- Provide contact and residential information
- Confirm their relationship with the borrower
- Sign the applicable guarantor documentation
Where the borrower fails to meet repayment obligations, the guarantor's responsibilities will be determined by the signed loan agreement and applicable law.
Repayments & default
Customers are required to make repayments according to the repayment schedule agreed with VIVA BAAF.
Having difficulty? Customers experiencing difficulty making a payment should contact VIVA BAAF as soon as possible. Speaking to us early gives us the best chance of finding a way forward with you.
Customer responsibilities
As a VIVA BAAF customer, you are expected to:
- Provide accurate information.
- Provide genuine supporting documents.
- Read and understand the loan agreement before signing.
- Make repayments on time.
- Keep your contact information updated.
- Inform VIVA BAAF of circumstances that may affect repayment.
- Use the loan for the stated purpose where applicable.
- Keep records of your repayments.
Ready when you are
Start your application online, or call the office and we will guide you through it.