Privacy & data protection
How VIVA BAAF Micro Credit Enterprise collects, uses and protects the information you provide.
Our commitment
VIVA BAAF Micro Credit Enterprise respects the privacy of customers and applicants. We recognise that the information you share with us during an enquiry or a loan application is personal and sensitive, and we treat it accordingly.
Information we collect
Information collected through this website or the loan application process may include:
- Identification information
- Contact information
- Employment information
- Income information
- Business information
- Other information necessary to assess and administer loan applications
How information is used
Information may be used to:
- Process applications
- Verify the information provided
- Assess creditworthiness
- Manage customer accounts
- Communicate with customers
- Process repayments
- Meet applicable legal and regulatory obligations
- Protect the business and its customers against fraud and misuse
Handling & security
Customer information should be handled securely and only used for legitimate business purposes, in accordance with applicable Ghanaian data-protection requirements.
Questions about your information
If you have a question about how your information is handled, please contact us:
- Telephone: 055 036 7611 or 054 853 8688
- Email: [email protected]
- Address: Adoagyiri, Nkawkaw, P.O. Box 304, Ghana